"committed to providing the highest quality customer service"

   

Thank you for your interest in DBS's Virtual Reception service.

Please complete the form below and submit to DBS.

Please note that you will need either an 0800, 0844, 0845 or local number through DBS Telecoms for the Virtual Reception service. If you are not a current customer of DBS Telecoms please call us on 0800 148 8578 and we will arrange the Virtual Reception service for you.

STEP 1

  1.    
    You can find your account number on the top of your invoice from DBS

STEP 2

  1. Names of your employees that a caller may ask for:


  2. e.g. "I'm sorry but he is out of the office at the moment"
  3. e.g. "Good Morning This Is Brown Company Ltd. How may I help you?"

STEP 3 - PAYMENT DETAILS

  1. I understand that the monthly service fee and charges for calls received will be added to the existing direct debit in place with DBS.

    All our service charges are ex VAT which is chargeable at 20%

    Our minimum contract term is 30 days.

    The Direct Debit is backed by the Direct Debit guarantee.

    Our monthly rental is payable in advance.

    The charges for calls received are billed in arrears.


Participating company in OTELO - the communications service ombudsman. OTELO are approved by Ofcom, the UK communications industry regulator.

DBS Chess, Bridgford House, Heyes Lane, Alderley Edge, Cheshire, SK9 7JP • Tel: 0800 046 1688 • Email: info@dbs-uk.co.uk