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"committed to providing the highest quality customer service"

number porting specialist awarded Investors in People status

Number Porting

We may be able to save you money by offering you a better rate if you all ready own one of the following numbers:

  • 0800
  • 0808
  • 0844
  • 0845
  • 0870

We can arrange to transfer or "port" your phone numbers to us with no disruption or fuss. All that changes from your point of view is:

  1. you save money
  2. you are billed by us instead of the carrier you are with now

Don't be afraid to ring Debbie or Laura on Freephone 0800 046 1688 if you have any questions.

What is number porting?

Number porting is simply the process of transferring your phone number from your existing carrier over to us. Some people port their numbers to save money while others find it more convenient to receive just one bill.

Can you port my number?

We can port your number if you get your monthly bill from any of these carriers:

  • BT
  • Cable & Wireless
  • Core
  • Energis
  • Gamma
  • Kingston
  • Nevada
  • NTL
  • Opal
  • Telewest
  • Telstra
  • Thus
  • Torch
  • Totem
  • Worldcom
  • Your

If the name at the top of your phone bill isn't in the list above then it doesn't mean we can't help. Most of the carriers above have "resellers" of their services. If your reseller is tied to any of the carriers above we should still be able to port your number.

How do I know if you can save me money?

There are two steps to be taken. First we need to be sure we can port your number and second we need to see a recent bill.

Just type in the details in the form below and we will come back to you within one hour to let you know if we can port your number. You can ring Debbie or Laura on FREEPHONE 0800 046 1688 if you prefer not to fill in forms.

Arrange A Callback

Please note: Fields marked * are required.


It would help massively if you fax over a recent bill to us on:
FAX 0845 450 1569
…there's no need for a fancy cover note if you fax over your bill at the same time you submit the form above to us.

How we port your number

Once we know we can port your number and save you money we will need your authority. To do this we will need you to download either the Microsoft Word number porting form document or the Adobe pdf number porting form below.

Number porting form - Microsoft Word doc

Number porting form - Adobe pdf

You will now need to print the number porting form onto your letterhead. The easiest way to do this is to open up the Word document or pdf on your computer screen and then put some of your company letterhead in your print tray. You will have fun working out whether to put your letterhead face up or face down in your printer and head first or feet first. Count this as a learning experience and consider recording your findings for future generations.

The details on the form have to exactly match the details on the bill you faxed to us. For this reason we recommend that you just sign the number porting form and let us fill in the rest. Why go through the hassle of having the paperwork rejected?

Once you signed the form fax it back to us on

  • FAX 0845 450 1569

The switchover is seamless and usually takes place overnight.

Why port my numbers to DBS?

We offer number porting to our existing clients and new customers. We have been established for over 20 years and are an Investors in People company.

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arrange a callback regarding number porting

Participating company in OTELO - the communications service ombudsman. OTELO are approved by Ofcom, the UK communications industry regulator.

DBS Chess, Bridgford House, Heyes Lane, Alderley Edge, Cheshire, SK9 7JP • Tel: 0800 046 1688 • Email: info@dbs-uk.co.uk